Shipping & Delivery
We keep our fulfillment transparent and direct. All orders are processed within 24 hours and fulfilled through our network of U.S.-based third-party logistics (3PL) providers, shipping mainly via FedEx and USPS. Tracking information is provided by email as soon as it is generated, and shipping costs are calculated and clearly displayed at checkout before you pay.
Order Processing
Orders processed within 24 hours
Every order is verified and packed within 24 hours of placement at our U.S. logistics facilities.
Carrier Dispatch
Fulfilment through U.S.-based third-party logistics providers (3PL)
Shipping mainly with FedEx and USPS, selected for speed and dependable regional handling.
Domestic Transit
Domestic delivery typically 1–3 business days
Expedited continental U.S. routing ensures your outdoor gear arrives ready for the weekend.
International Transit
International delivery typically 7–14 business days
Reliable global transit with carrier handoff and regional customs clearance handling.
Tracking information provided when available
Policy DetailAutomated tracking links are generated and emailed immediately as soon as packages are scanned by carrier hubs.
Shipping costs displayed at checkout
Policy DetailAll applicable carrier rates and service options are computed and presented clearly before you finalize payment.
DELIVERY TIMELINES
Estimates, Not Guarantees
All posted delivery windows are good-faith estimates based on standard carrier operations and historical transit times, not guaranteed arrival dates. While the vast majority of orders arrive within estimated timeframes, occasional delays outside our direct control may occur.
Factors that can affect delivery: carrier delays, weather, address problems, customs, peak periods
Occasional sorting facility volume surges, mechanical issues, or regional terminal backlogs.
Winter storms, severe thunderstorms, and natural events that ground flights or close arterial highways.
Missing apartment or suite numbers, typographical errors, or undeliverable rural carrier routes.
Routine international customs inspections, duty verifications, and regional import clearances.
Elevated national package volume during peak holiday, summer outfitting, and promotional periods.
International Orders & Import Duties
NEURO INVITE LLC ships coolers and outdoor cooling accessories internationally via reliable global carrier partners. When ordering for delivery outside the United States, please be aware that shipments may be subject to import taxes, customs duties, value-added taxes (VAT), and carrier administrative fees once the package reaches your destination country.
All customs duties, local import taxes, and brokerage fees are the sole responsibility of the customer. These fees are established directly by the destination country's customs authority and are not included in the product price or shipping charges paid at checkout.
We recommend checking with your local customs bureau prior to placing an international order to determine any additional duties or clearance requirements that may apply upon arrival.
Destination Assessment
Taxes and tariffs are assessed by local border control offices, not by NEURO INVITE LLC.
Transparent Invoicing
Every package includes commercial declarations accurately matching your gear's purchase value.